Business intelligence (BI) is a technology-driven process of available data analysis and it’s accurate presentation as a information crucial to help managers, executives and other users to take the best and accurate business decisions. BI can use a variety of tools, applications and methodologies that enable organizations to collect data from internal systems and external sources, prepare it for analysis, develop and run queries against the data, create reports, dashboards and data visualizations to make the analytical results simply readable to corporate decision makers as well as operational workers.
With over fifteen years of experience in the area of Business Intelligence gained during the implementation of projects realized for the market leaders of telecommunications, banking, finance and public administration Pentacomp is able to offer a proven in practice and comprehensive BI solutions.
The scope of offered BI/BA solutions
Our offer and expertise of Business Intelligence covers:
- Analytical and reporting solutions based on OLPA, Data Mining, Dashboards and KPIs
- Comprehensive Data Warehouse building including implementation of data collection, conversion and cleansing methods (ETL and DQ)
- Providing the business metadata management solutions of both technical and operational data
- Implementation of Master Data Management (reference data management)
- Data Warehouse maintenance services including monitoring and administration of data environments, performance optimization and data quality management
- Trainings and consulting services and audits of existing solutions
Pentacomp possess also a unique competence in the design and building solutions using data stored in Data Warehouses for the management of key processes of the organization. Among other we supply:
- CRM (Customer Relationship Management) systems and individually tailored solutions
- CMS (Campaign Management Systems) supporting the management of sales and marketing campaigns
- MBO (Management by Objectives) solutions
- BSC (Balanced Scorecard) solutions
Used BI-related Solutions and Technologies
Our Business Intelligence solutions are mainly built using the tools and platforms offered by the market leaders (according to the Gartner report):
- Oracle (details)
Several years of experience in Business Intelligence projects have allowed us also to develop a proprietary solution - PentaHD – a dedicated environment for building and managing metadata and ETL processes.
Sample BI projects
Pentacomp carries out significant BI projects for various customers in the insurance industry, including:
- AEGON Group
- PZU Group
- Open Life
- PKO Insurance
- Insurance Guaranteed Fund
Our solutions are used by a key departments of our customers, such as: sales, controlling, actuarial, marketing, servicing insurance products and support strategic business processes including comprehensive management reporting, actuarial calculation, regulatory reporting, reporting to external institutions (FSC, PIU), settlement commission sales and more.
At Pentacomp we dispose the permanent team of experts in this area. We combine knowledge of the insurance business efficiently with broad digital competence. We provide substantive support for requirements analysis and we share our experience in the design of the data model (reference models), algorithms and data quality management. We help all customers to avoid a potential pitfalls associated with implementation of data warehouses necessary to implement such projects.
For 9 years of cooperation with AEGON we still improve our data model. At the same time we confront it with other solutions we are meeting during audits, building interfaces, etc.
Creating and implementing the Reference Data Model we use the broad knowledge of a variety of insurance products (protection, investment, structured, bancassurance, wealth, communication, health, retirement) and internal business processes.